Delivery Officer – Program Admin & Event Support

About Impact North 

Impact North is an Aboriginal-controlled not-for-profit organisation. We support Aboriginal and Torres Strait Islander entrepreneurs and businesses across Northern Australia. 

We work at the intersection of social enterprise and remote Indigenous business, creating positive change in our communities. Many Indigenous businesses in Northern Australia function as social enterprises - creating jobs and growing economic development in their communities. 

We offer: 

• The Cowork – professional, flexible, culturally safe workspaces in the Darwin region
• The Business Builder Program – helping Indigenous entrepreneurs to build their businesses
• The Stepping into Business Program – helping remote Indigenous innovators to step into business
• The Impact North Community – membership of a Territory-wide social enterprise ecosystem
• Through these programs, we help entrepreneurs turn their vision into reality

About the role 

The Delivery Officer supports Impact North programs by keeping things organised and running smoothly. You will help with admin, events, participant communication and day to day coordination so program leads can focus on delivering quality outcomes. 

You will play a key role in making sure participants have a positive experience from start to finish. This role suits someone who is reliable, organised and enjoys supporting both people and programs behind the scenes. 

The role's location is Nightcliff, Darwin, NT .

What you'll do 

• Support participant journeys: help with onboarding and offboarding, scheduling, data entry, and day-to-day admin
• Keep records organised: maintain accurate participant and program records and follow privacy and filing processes
• Support events and workshops: help with invites and RSVPs, guest lists, setting up rooms, materials printing/prep, and on-the-day support
• Help with communications: write clear emails using templates and help post approved updates on social media
• Provide occasional cowork support: help at the front desk/reception when needed and escalate issues to the Delivery Coordinator
• Help improve ways of working: update simple templates, checklists and how-to guides so the team can work consistently 

About you 

• You’ve worked in admin, programs, events, community work, or customer service
• You’re reliable, good with details, and can manage several tasks at once
• You write clearly and professionally (especially emails)
• You’re comfortable using everyday digital tools (e.g., Google Workspace) and learning new systems
• You care about Impact North’s purpose and work respectfully with Aboriginal communities
• You can occasionally travel to regional/remote NT locations 

What you need 

• National Police Check
• Working With Children Check
• Certificate III in Business Administration, or equivalent experience 

What we offer  

•  $80,200 per year
• 12% Superannuation
• Salary Sacrifice options
• Flexible work arrangements
• Supportive, collaborative team
• Professional development opportunities
• Real impact in community
• A purpose-driven community of social enterprises and changemakers
• A creative environment where your ideas truly matter
• Employee Assistance Programmes (EAP) to support your wellbeing 

We strongly encourage Aboriginal and Torres Strait Islander people to apply. 

We welcome applicants of all backgrounds and will provide reasonable adjustments through the recruitment process. If you need support, please let us know. 

How to apply 

To register your interest, click the "Apply for this job now" button. 

To discuss this opportunity or ask questions, contact Matt for a confidential discussion on 0472 620 288 or matt@jobskillsnetwork.com

Applications will close on Friday 15 May 2026.